- LifeSize Part #1000-0000-0151
Available Packages:
Hardware and Software Requirements
- Windows 2003 Server
- Windows 2000 Advanced Server / Server (with Service
Pack 3 or 4)
- SNMP service – separate installation
- Minimum memory and speed: Pentium 4, 2Ghz, 512MB
(1GB required for 500 and above)
H.323 Gatekeeper - High performance,
standards-based
Intuitive User Interface - Web-based and
accessible from anywhere
User Configurable Dial Plan - Includes
URL addressing and multiple sub-zones
for complete bandwidth control and traffic
optimization
More Uptime - Increased call completion rate
over IP and ISDN networks
Authentication and Directory ServiceSupport - H.350 standards-based
Comprehensive - Multi-tiered hierarchical
support and zone management
High Availability - Hot standby functionality
for high availability and 24x7 service
Real-Time Management - Alert indications
provide real time events status
If you have questions or need expert advice, our knowledgeable staff at PicturePhone is available 8:00 am – 5:00 pm (EST) to assist you on the products we distribute.
Call: 585.334.9040 or Email: helpme@picturephone.com
Additional information can be found directly from the manufacturer’s website. Click here to visit the LifeSize support section.
Investment protection options:
(1-year parts & labor warranty is included with product purchase)
Extended Warranty Contracts
- 1-year, 2-year or 3-year contracts to choose from.
- Includes both hardware and software warranty.
- Email notification when new software updates become available, with access to current & previous software releases.
- 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes
Helpdesk Support
- 1-year plans available, multiple units may be purchased for extended coverage.
- Consult LifeSize technical representatives, including tier 1, 2, and 3 support and solution engineers.
- Includes both hardware and software warranty.
- Email notification when new software updates become available, with access to current & previous software releases.
- 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes.
Advanced Replacement Plans
- 1-year plans available, multiple units may be purchased for extended coverage.
- Receive advanced replacement parts; parts are dispatched on the day your request is submitted.
- Avoid service costs for sending parts directly to your business or designated location.
Three Year Services Bundle
- Includes first year extended warranty free.
- 2x extended warranty.
- 3x advanced replacement and umlimited desk/phone support.
- Customer coverage total three years from time of product purchase.
Four Year Services Bundle
- Includes first year extended warranty free.
- 3x extended warranty.
- 4x advanced replacement and umlimited desk/phone support.
- Customer coverage total four years from time of product purchase.
Warranty upgrade example:
For 3 full years of coverage with extended warranty, plus advance replacement and phone support on a LifeSize codec you would need to purchase the following:
- A 2 year extended warranty contract (this would add 2 years to the 1 year warranty that comes with the product for a total of 3 years)
- 3 units of the 1-year Advance Replacement plan
- 3 units of the 1-year Helpdesk Support plan
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