- LifeSize Part #1000-0000-0151
Available Packages:
Hardware and Software Requirements
- Windows 2003 Server
- Windows 2000 Advanced Server / Server (with Service
Pack 3 or 4)
- SNMP service – separate installation
- Minimum memory and speed: Pentium 4, 2Ghz, 512MB
(1GB required for 500 and above)
H.323 Gatekeeper - High performance,
standards-based
Intuitive User Interface - Web-based and
accessible from anywhere
User Configurable Dial Plan - Includes
URL addressing and multiple sub-zones
for complete bandwidth control and traffic
optimization
More Uptime - Increased call completion rate
over IP and ISDN networks
Authentication and Directory ServiceSupport - H.350 standards-based
Comprehensive - Multi-tiered hierarchical
support and zone management
High Availability - Hot standby functionality
for high availability and 24x7 service
Real-Time Management - Alert indications
provide real time events status
If you have questions or need expert advice, our knowledgeable staff at PicturePhone is available 8:00 am – 5:00 pm (EST) to assist you on the products we distribute.
Call: 585.334.9040 or Email: helpme@picturephone.com
Additional information can be found directly from the manufacturer’s website. Click here to visit the LifeSize support section.
- LifeSize Warranty - LifeSize Endpoints
- LifeSize endpoint products include a standard 1 year warranty (90 day software, 1 year hardware).
- LifeSize® Assurance Maintenance Services must be purchased with each product.
Assurance Maintenance Services include:
- LifeSize Assurance Warranty Service
- Hardware- During the Hardware
warranty period, LifeSize or an authorized LifeSize reseller will, at its option and expense, repair,modify, or replace defective Hardware within fifteen (15) business days after LifeSize or an authorized LifeSize reseller receives the defective Hardware.
- Software - LifeSize or an authorized LifeSize reseller will supply, free of
charge,updates, patches, bug-fixes or replacements of the Software as necessary to correct errors or malfunctions in the Software during the Software maintenance period.
LifeSize Assurance Advanced Replacement Service
- Assurance Advanced Replacement Services provide expedited shipment of LifeSize products under
current maintenance to either the authorized LifeSize partner or designated end user when an RMA
(returned merchandise authorization) has been issued by LifeSize.
LifeSize Assurance Helpdesk Service
- LifeSize Assurance Helpdesk Services includes access to the LifeSize Technical Services and support
centers globally, including phone support and ticket processing. Assurance Helpdesk Services operates
Monday through Friday 8 AM to 8 PM Central Standard Time for phone and email support, as well as
24/7 knowledgebase access.
- These services are sold as a bundle and are available in 1, 2 and 3 year packages.
- * Recertification is required on any product outside warranty. Fees vary contact you account manager for complete details.